10% off ALL Services until April - 60 Min response guaranteed!!!
This list covers the costs of SOME of the different repair services we offer. If you are unsure about pricing please contact us to discuss best options for your needs. Computers are picked up and dropped off at no extra cost to you. Our repair turn around times are much faster than anyone else in the business and are all covered under our Monkey Repair Guarantee!! Diagnostics, stress testing, as well as network reviews and consultations for small business are ALWAYS FREE!!!
$49.95 $149.95 depending on severity of the issue.
Includes the cost of diagnosing and removing the threats, as well as full operating system repair
and optimization for best performance. We will always recommend solid antivirus and anti malware
protection to our clients and work with them to maintain a virus and malware free experience in the
Tech Monkeys offers managed Antivirus solutions that allow us to proactively monitor your status.
If there is ever a threat to your security tech monkeys will know about it before you do!!!
*Tech Monkeys uses webroot as our preferred antivirus Solution - our solution is managed which allows
us to monitor your status remotely. Webroot is the industry #1 standard for virus protection.
This service costs $79.99 per year for individual users. Reduced pricing plans are available for multiple devices. Contact us to discuss the best options for you!!!
Re-installation of any operating system. Includes system updating as well as required software installations. We also ensure viable restore points are created in case of system failure in the future.
$49.95 up to 100GB additional charges may apply for larger amounts of data.
This covers the costs of backing up data for you during disaster recovery situations as well as everyday needs to store and protect your important information. We take YOUR data seriously and will do whatever we can to help you protect it!!!
Tech Monkeys also offers multiple options to protect your data with regular scheduled back up solutions like external hard drives and NAS devices as well as cloud solutions. Contact us now to discuss options that are right for you.
We also offer level 1 and 2 Data recovery services and can recover data from most failed hard drives. Please note that if a level 1 data recovery is not successful additional charges may be required to attempt level two recoveries. We will do everything we can to assist in disaster recovery situations, but our aim is to protect you properly so these situations can be avoided entirely. talk to us about our managed services and back up options.
Tech Monkeys offers its own products known as "ZooKeeper" and "Monkey Protect" This allows us to provide secure continuous backup of your data to our data-center servers as well as monitor it for malware and infections that can lead to ransomware attacks allowing us to be ahead of the game in protecting you. We keep a full history of backup sets we can revert to in any situation as well as provide the ability to restore files you may accidentally lose or delete quickly and easily. We also offer cloud based disaster recovery services that will allows us to bring you back to life within minutes of a system failure on one of our virtual servers so you can keep working as if nothing happened until the machine can be repaired!!! More information can be found on ZooKeeper and Monkey Protect on the ZooKeeper page. Contact us to discuss protecting your data, computers and servers NOW!!!
Diagnosing the problem is ALWAYS FREE!!!
All hardware replacements will require you to cover the cost of the part unless the machine is covered under a hardware warranty. We only charge a flat rate for the labor regardless of the repair. all hardware replacements are covered under the Monkey Guarantee for 60 days. If it fails again the second time the labor charge will be waived. Mother Board and Screen replacements may incur additional charges.
$50 per hour
Tech Monkeys will make every effort to resolve any software issue you may have. we are willing to work with any third party on your behalf to get to the root of the problem whether its windows or mac OS related or database related we will work diligently to find your solution!!!
A guide to our IN HOME / ONSITE SERVICES pricing. Computer repair fees listed above apply for in home / onsite visits as well. In Home / onsite visits /remote support connections require a $50 service fee not including additional costs you may incur for services parts and or labor while a monkey is onsite at your location. All fees required whether work is performed remotely, at your home, at your business or at the Tech Monkey Jungle will be explained and agreed upon by you the client before the work is performed. The service fee includes travel anywhere up to 20 miles from Saratoga Springs, NY. Additional travel may incur additional fees normally at $1.00 per mile. Service fees are ALWAYS due upon completion of the visit and are ALWAYS non refundable and non negotiable.
This covers the cost of a full system overhaul. Tech Monkeys will take the time to stress test your computer as well as reviewing the event logs and looking into each and every warning and error being generated. We will address all issues bring all system drivers up to date and optimize the system for the best possible performance. This also includes creation of a scheduled backup plan to an external device and or cloud service if such a solution is purchased from us. Remote service available. We also create restore points and ensure they are valid to protect you from many types of possible system failures in the future.
$49.95 Base Additional $49.95 per Wireless access point
This covers the cost of evaluating the current WIFI network and signal strengths in different areas of the home. This also covers the labor involved in setting up the new equipment and upgrades necessary to achieve the best optimal signal all around the home. Parts such as wireless access points are extra and not included in the setup fee.
Tech Monkeys also offers business class WIFI solutions using a variety of options including RUCKUS and CISCO small business equipment. Lets talk about your needs.
This covers the costs involved with the labor of setting up your printer. This includes setup of printing as well as fax and scanning and smb scan to file options as well as scan to email options. These depends on the options available with the model of printer you have purchased. Tech Monkeys is always happy to make the right recommendations based on your particular needs just ask us!!!
This covers the cost of MOST TV and AUDIO device installations. Includes setup and configuration of the device as well as testing and education of the user on how to use it properly.
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